A hotel manger is a highly skilled and trained person employed in a hotel who is responsible for handling everyday function and management of a hotel. He or she plans, organizes, directs and controls all the activities in a hotel.
Interview is a two way communication process in which an interviewer asks questions from an interview. In this article I would mainly provide you some interview questions that are frequently asked to the hotel manager. Let us start with the first one.
1. What are the roles and responsibilities of a hotel manager?
Some of the responsibilities of a hotel manager include organizing and directing the hotel services, controlling budget, formulating financial plans, promoting business, achieving profit and expenses goals and meeting with customers, contractors and suppliers. They are also responsible for hiring, training, reviewing and overseeing staff members, solving customer’s complaints and meeting safety, health and licensing regulations.
2. Please elaborate some of your qualification, skills and abilities?
I have more than 5 years experience in this field. I have ample knowledge in all phases, departments and shifts of hotel operation. I possess unparalleled guest relation skills especially in creating special touches and resolving guest problems and concerns. I have strong computer skills and I can easily operate hotel systems. I can work successfully in team as well as individual work environment.
3. What are the different sectors in hotel industry?
Well, different sector in hotel industry are house keeping, accounting, maintenance, public relations, security, sales, food and beverages, front office and accounting. Just give a short description of each one and also state that each one is important for the proper functioning of a hotel.
5. Why should I hire you?
Through this question the employer is looking for evidence that the job suits you, fits in with your general aptitudes and coincides with your long term goals. Think of all the positive traits in your personality that makes you suitable for the job. Demonstrate your accomplishments in front of the interviewer. One has to tell reasons as to why he fits into this position. Think of all the positive traits in your personality that makes you suitable for the job. Just be positive, and highlight how your background matches the job description.
Well, these are some important questions that are frequently asked in interviews for this post. Do not forget to say “Thank you” to the person or people who interviewed you. All the best to all the prospective candidates!